Privacy Policy

Introduction

Sayele ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website (sayele.co), and platforms including our ERP system and client portal.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number, company name)
• Business information (invoices, quotes, projects, financial data) processed through our ERP platform
• Technical data (IP address, browser type, device information, usage logs)
• Communication data (messages, meeting notes, support tickets)
• Authentication data (login credentials, session tokens) managed through our secure authentication system

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services including fintech solutions, banking systems, and enterprise platforms
• Process transactions, invoices, quotes, and financial documents
• Communicate with you regarding projects, support, and service updates
• Improve our services, develop new features, and enhance user experience
• Comply with legal obligations and protect against fraud or security threats

Data Sharing & Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• With service providers who assist in delivering our services (cloud hosting, payment processing), under strict confidentiality agreements
• When required by law or to respond to legal process
• With your consent or at your direction, such as when sharing project data with designated collaborators

Data Security

We implement industry-standard security measures including encryption, secure authentication, role-based access control, and regular security audits to protect your data. Our platforms are hosted on secure cloud infrastructure with continuous monitoring.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Business documents (invoices, quotes, contracts) are retained according to applicable legal requirements. You may request deletion of your data at any time, subject to legal retention obligations.

Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Object to or restrict the processing of your data
• Request a copy of your data in a portable format
• Withdraw consent at any time where processing is based on consent

Cookies & Tracking

We use essential cookies to ensure proper functioning of our services, including authentication and session management. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: